AutoSavvy Earns Multiple 2025 DealerRater Consumer Satisfaction Awards for Customer Service Excellence
Woods Cross, UT — March 19, 2025 — AutoSavvy was awarded a 2025 Consumer Satisfaction Award by Cars.com (NYSE: CARS) in the following locations:
Consumer Satisfaction Awards recognize the top 10 percent of automotive dealerships delivering exceptional customer service as rated by online reviews.
“Local dealerships are the backbone of the automotive industry, which is why our annual Consumer Satisfaction Award highlight those who put in the work to provide excellent consumer experiences and AutoSavvy Woods Cross stood out among its peers for providing a top-notch experience,” said Jamie Oldershaw, vice president of customer experience at Cars.com. “With more than 13 million reviews on Cars.com, shoppers are able to select the best dealership to work with while local dealers and automakers leverage these valuable insights to improve operations and meet the needs of consumers. Automakers that support transparency, responsiveness, and seamless transactions across their dealer networks contribute to an all around superior experience.”
Actively responding to consumer reviews makes a difference. High levels of responsiveness and individual dealership employee accountability continue to win out as top predictors of dealer success in the Consumer Satisfaction Awards. Winning dealers leverage Employee Profile Pages for their dealership staff and more than 200,000 dealership employees received more than 1.4 million individual ratings last year. Dealers can track what consumers think of their business if they utilize Cars.com’s Experience Report.
“Being recognized with five 2025 Consumer Satisfaction Award by Cars.com is a testament to our team’s unwavering commitment to our customers,” said Brett Parham, CEO at AutoSavvy. “From the moment someone steps onto our lot, our goal is to deliver a personalized, transparent experience that ensures complete confidence in every vehicle purchase. We’re honored to see those efforts validated by the real voices of our shoppers and look forward to continuing to raise the bar in customer satisfaction.”
Cars.com Dealer of the Year Award Methodology
The Cars.com Dealer of the Year Awards are presented annually to the top automotive dealers with 25 or more reviews based on the dealership’s average star rating and the total number of reviews written about the dealership during the 2024 calendar year, as well as management response rate to those reviews.
ABOUT CARS.COM®
Cars.com is the No. 1 most recognized automotive marketplace visited by nearly 30 million in-market consumers each month. Launched in 1998 and headquartered in Chicago, Cars.com empowers consumers with data, content and digital tools driven by AI technology to make informed car buying and selling decisions and seamlessly connect with thousands of local dealerships nationwide. Cars.com is the flagship offering from Cars.com Inc. (d/b/a Cars Commerce, Inc.), an audience-driven technology company empowering automotive that simplifies everything about buying and selling cars. Learn more at www.carscommerce.inc.
Founded in 2002, DealerRater reviews cover 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers, that reaches an audience of more than 34 million consumers each month.
About AutoSavvy
Since 2005, AutoSavvy has been dedicated to offering exceptional value to car buyers by specializing in branded title vehicles, commonly known as salvaged or rebuilt titles. By meticulously sourcing top-quality inventory nationwide and reconditioning each vehicle through a rigorous 151-point inspection, AutoSavvy ensures remarkable savings for our customers. From a single dealership in Woods Cross, UT, AutoSavvy has expanded to 20 locations across 10 states (AZ, CO, FL, ID, IN, NM, NV, TX, & UT), becoming the nation’s largest seller of branded title vehicles with over 100,000 sales to date. Our commitment to excellence has earned us numerous accolades, including the 2022 Independent Dealer of the Year by the Used Car Awards and a Green Business Award from Utah Business Magazine. We’ve also been recognized on the Inc. 5000, the Utah Business Fast 50, and the Mountain West Capital Network Utah 100 lists five times.
Contact: Please contact AutoSavvy Director of Marketing, Chad Cannon at [email protected] for additional information about AutoSavvy.
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